Our Commitment to Customer Harassment Prevention

At MICHAIL GKINIS AOYAMA, we are committed to preventing customer harassment in order to ensure that our customers can enjoy shopping with peace of mind, while also protecting a safe working environment for our staff.

As part of this initiative, audio and video recording devices are installed in certain customer service areas of our store.

Recorded audio and video data will be used only for necessary purposes, such as confirming facts in the event of trouble, ensuring the safety of our staff and customers, and considering measures to prevent recurrence. All recorded data will be managed appropriately.

We take great care in the placement of these devices so that fitting rooms, restrooms, and other areas requiring privacy consideration are not recorded.

We kindly ask for your understanding and cooperation as we work to create a store environment where all customers can feel comfortable visiting, and where our staff can serve customers with confidence and peace of mind.